intense customer service
Hello Jeffrey,
Its our pleasure. This is the best product in the world when it fits correctly (and the worst when it doesn't fit correctly). Hopefully the large has the proper fit for you. Incidentally, you want it to be VERY tight.
And thank you very much for the posts. We've noticed a lot of customers starting to post online and the word-of-mouth really helps us a lot. After all, we're not Nike with a billion-dollar advertising budget. We're actually tracking some of our customers posts and trying to think of a way to thank them.
And please don't hesitate to call or email if you have any problems with the large. Also the product has a 90-day guarantee (no questions asked). We stand behind it 100%.
Thanks,
Rob Murray
Exoforce Customer Service Mgr.
> ----- Original Message -----
> From: "Diritto, Jeffrey"
> To: info@exoforcegear.com
> Subject: RE: Exoforce order (exchange)
> Date: Thu, 13 Jul 2006 10:37:15 -0400
>
>
> Awesome, thank you!!
>
> I've posted about the sizing of the shirt on the bodybuilding.com
> message board and have received feedback from a few individuals
> with similar body sizes that the large fit them well, so hopefully
> it will work out for me also!
> appreciate the good customer service
> JD
>
> ________________________________
>
> From: info@exoforcegear.com [mailto:info@exoforcegear.com]
> Sent: Wed 7/12/2006 3:22 PM
> To: Diritto, Jeffrey
> Subject: Exoforce order (exchange)
>
>
>
> Hello Jeffrey,
>
> I just wanted to let you know that we received the size (med) that
> you returned and we will be shipping a (large) tomorrow Wed 7/12/06
> via Priority Mail. Once it ships, you will receive a second email
> with order tracking information.
>
> If you have any problems with the shirt at all, please do not
> hesitate to call or email us. Our toll free number is 866-396-3672.
>
> Sincerely,
> Rob Murray
> Exoforce Customer Care Mgr.
>
Hello Jeffrey,
Its our pleasure. This is the best product in the world when it fits correctly (and the worst when it doesn't fit correctly). Hopefully the large has the proper fit for you. Incidentally, you want it to be VERY tight.
And thank you very much for the posts. We've noticed a lot of customers starting to post online and the word-of-mouth really helps us a lot. After all, we're not Nike with a billion-dollar advertising budget. We're actually tracking some of our customers posts and trying to think of a way to thank them.
And please don't hesitate to call or email if you have any problems with the large. Also the product has a 90-day guarantee (no questions asked). We stand behind it 100%.
Thanks,
Rob Murray
Exoforce Customer Service Mgr.
> ----- Original Message -----
> From: "Diritto, Jeffrey"
> To: info@exoforcegear.com
> Subject: RE: Exoforce order (exchange)
> Date: Thu, 13 Jul 2006 10:37:15 -0400
>
>
> Awesome, thank you!!
>
> I've posted about the sizing of the shirt on the bodybuilding.com
> message board and have received feedback from a few individuals
> with similar body sizes that the large fit them well, so hopefully
> it will work out for me also!
> appreciate the good customer service
> JD
>
> ________________________________
>
> From: info@exoforcegear.com [mailto:info@exoforcegear.com]
> Sent: Wed 7/12/2006 3:22 PM
> To: Diritto, Jeffrey
> Subject: Exoforce order (exchange)
>
>
>
> Hello Jeffrey,
>
> I just wanted to let you know that we received the size (med) that
> you returned and we will be shipping a (large) tomorrow Wed 7/12/06
> via Priority Mail. Once it ships, you will receive a second email
> with order tracking information.
>
> If you have any problems with the shirt at all, please do not
> hesitate to call or email us. Our toll free number is 866-396-3672.
>
> Sincerely,
> Rob Murray
> Exoforce Customer Care Mgr.
>
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